Chatting about chatbots: understanding the competitive edge of hotel chatbots The chatbots can ask what types of products the visitor prefers and give highly relevant options. The LeadDesk chatbot handled questions from approximately 20,000 attendees. Chatbots are becoming increasingly commonplace — before long, we’ll spend more time talking to them than we do to our […]

Chatting about chatbots: understanding the competitive edge of hotel chatbots The chatbots can ask what types of products the visitor prefers and give highly relevant options. The LeadDesk chatbot handled questions from approximately 20,000 attendees. Chatbots are becoming increasingly commonplace — before long, we’ll spend more time talking to them than we do to our […]